Charles Gonzalves is the Vice President of Training Edge International and has over 15 years of experience in the field of Training and Education. He has exposure in various industries such as Manufacturing, Mutual Fund, Pharmaceutical, Insurance, Retail Sales and Education.
As a professional trainer, Charles has delivered programmes in Malaysia, Australia and Singapore. He has conducted workshops in Critical Thinking , Sales, Strategic Marketing, Customer Service Excellence, Communication Strategies, Time Management, Handling Difficult People & Situations, Employee Motivation, Presentation Skills, Art of Negotiation and Conflict Resolution.
Charles has the ability to contextualize, customise and deliver training courses to meet both the participants and organisational needs. He has worked with a variety of people, culture and environment. His approach is dynamic, engaging, fun and experiential learning and facilitation method.