Develop your Staff through Coaching – A Practical Approach for Managers

Managing people in today’s dynamic workforce and at a time of rapid change is a challenging role.  The skills needed now are very different from those in the past in order to manage effectively.  Staff benefit from a manager who can routinely observe, assess, and interact in ways that develop and maximise their individual effectiveness.  This one day workshop has been designed to impart the basic skills of coaching and training to managers who wish to develop their staff in a practical and effective manner.

What you will learn:

  • Understand the coaching process and how to use it in conjunction with training models
  • Practice coaching using the Eight Step and GROW model
  • How to facilitate the coaching process
  • Use coaching role-play to improve technique

 

Who should attend:

Supervisors, Managers, Team Leaders, General Managers.